Direct Reminder

When you log into Direct Reminder you can track the status of your issue from when the overdue sales invoice is retrieved until the issue is closed.

Visma Amili will charge your customer with reminder fees and debt collection demands. Visma Amili also charges a commission on the capital if the case goes into follow-up, with a fixed maximum amount per case. Once the debt is paid, the late payment interest charged goes to you. You will find more specific information about the fees in the service agreement that you take part of when registering.

The collected late payment interest is automatically paid out to you. The interest is charged from the due date on the outstanding invoice and is paid out after the payment has been received. The charged late payment interest is calculated according to the Interest Act and is at 8% + reference rate.

So, it is even better to hand over your overdue invoices now! And YES - this means we're all in for interest billing.

The late payment interest is paid separately by Visma Amili to your Bankgiro, and you will receive supporting documentation via email from Visma Amili. In Bookkeeping & Invoicing, you then record the interest payment in Kassa- och bankhändelser. The interest is posted under account 8313 - Interest income from short-term receivables.

You use the same login as for My Spiris/Bookkeeping & Invoicing. You can access Direct Reminder through More solutions or by saving the URL in your bookmarks bar.

12 days.

The debt collection is sent 12 days after the reminder if the payment is still unpaid.

After a total of 24 days have passed and neither the reminder nor the debt collection claim has been paid, we check the “scoring”. That is, what payment ability the customer has so that we can decide if we can proceed to the Swedish Enforcement Authority.

One. Then it goes on to debt collection.

For private individuals, all reminders and debt collection claims are primarily sent to Kivra if the end customer has it. If the end customer does not have a digital mailbox registered, it will be sent via email, and if not, a regular letter will be sent.

For companies, all reminders and debt collection claims are primarily sent as e-invoices. If the company cannot receive e-invoices, they are sent by email, and if not, a regular letter is sent.

Yes, you cannot use Direct Reminder for foreign invoices, Rot/Rut invoices, or invoices in a currency other than SEK.

As soon as you have received your money, you register the invoice as paid in Bookkeeping & Invoicing, and as the invoice is paid in full, the case will be closed automatically. So, you don’t need to do anything in the Direct Reminder portal.

If the case has gone to collections, the case will not be closed in the portal when the invoice is registered as paid in Bookkeeping & Invoicing. Then you need to contact Visma Amili, and they will close the case. In connection with this, it is also closed in the portal. Visma Amili will then send a residual claim for the collection fee to the debtor, that is, your customer. If you want to bear this cost yourself, then notify this to Visma Amili by using the email address kundreskontra.collectors@visma.com.

1. Log in to Direct Reminder and close the case in the portal.

2. Then credit/void the invoice in Bookkeeping & Invoicing.

3. Keep in mind that you may need to cover any costs in the case when you choose to close the case yourself.

Yes, it's possible if the invoice has already been sent as a case to Direct Reminder.

Log in to Direct Reminder, select the invoice in question by clicking on the invoice row, and then click the Action button. Choose Postpone and select the new due date. Finish by selecting Send.

Below you see how they can look. Click the images to enlarge.

Reminder	Debt collection claim

Sometimes there are abbreviations used by case management and customer service regarding ongoing cases. Here you can find the most common abbreviations with explanations.

G/GL = Debtor - the one who should pay

UG = Client - the one who wants to get paid

Bet = Payment

KFM = Enforcement Authority (Kronofogden)

BF = Payment summons - when the debt collection claim is not paid and the case is forwarded to the Enforcement Authority

UTM = Seizure - when the Enforcement Authority decides to collect a debt

KK = Bankruptcy

Bev = Monitoring - when a case does not proceed to the Enforcement Authority but is placed on monitoring

R = Contacted - when in contact with customer service or case management

IK = Debt collection claim

PÅM = Reminder

REX = Solvency check via the Enforcement Authority - a check of the debtor's assets

TR = District Court

Amplan/Avbetplan/Amortering = Amortisation table- when the debtor has the opportunity to divide their payment

Kostn = Cost

SUT = Lacks seizable assets

Lång tid = The case is under follow-up, and reminders are sent to the debtor 3-4 times a year once the decision has been made not to forward the case to the Enforcement Authority.