Reminder management

When you log into Reminder management you can track the status of your issue from when the overdue sales invoice is retrieved until the issue is closed.

Visma Amili will charge your customer with reminder fees and debt collection demands. Visma Amili also charges a commission on the capital if the case goes into follow-up, with a fixed maximum amount per case. When the debt is paid, half of the late payment interest is paid to you. You will find more specific information about the fees in the service agreement that you take part of when registering.

The late payment interest is paid separately by Visma Amili to your Bankgiro, and you will receive supporting documentation via email from Visma Amili. In Bookkeeping & Invoicing, you then record the interest payment in Kassa- och bankhändelser. The interest is posted under account 8313 - Interest income from short-term receivables.

You use the same login as for My Spiris/Bookkeeping & Invoicing. You can access Reminder management through More solutions or by saving the URL in your bookmarks bar.

12 days.

The debt collection is sent 12 days after the reminder if the payment is still unpaid.

After a total of 24 days have passed and neither the reminder nor the debt collection claim has been paid, we check the “scoring”. That is, what payment ability the customer has so that we can decide if we can proceed to the Swedish Enforcement Authority.

One. Then it goes on to debt collection.

For private individuals, all reminders and debt collection claims are primarily sent to Kivra if the end customer has it. If the end customer does not have a digital mailbox registered, it will be sent via email, and if not, a regular letter will be sent.

For companies, all reminders and debt collection claims are primarily sent as e-invoices. If the company cannot receive e-invoices, they are sent by email, and if not, a regular letter is sent.

All overdue debit invoices issued in SEK. This also includes ROT/RUT and green technology, as well as foreign invoices as long as they’re in SEK.

As soon as you have received your money, you register the invoice as paid in Bookkeeping & Invoicing, and as the invoice is paid in full, the case will be closed automatically. So, you don’t need to do anything in the Reminder management portal.

If the case has gone to collections, the case will not be closed in the portal when the invoice is registered as paid in Bookkeeping & Invoicing. Then you need to contact Visma Amili, and they will close the case. In connection with this, it is also closed in the portal. Visma Amili will then send a residual claim for the collection fee to the debtor, that is, your customer. If you want to cover this cost yourself, please contact our support.

1. Select the invoice in Bookkeeping & Invoicing and choose Open.

2. In the invoice, select Actions - Cancel reminder process.

3. Then credit or cancel the invoice, which you also do via Actions.

Keep in mind that you may need to cover any costs in the case when you choose to close the case yourself.

Yes. This is called a payment extension, which means you give your customer more time and move the payment date to a later date. If the invoice still remains unpaid, the next step in the process will start once the new due date has passed. You manage payment extensions by signing in to Reminder management.

Depending on your setup and invoice flow, Visma Amili sends invoices, reminders and debt collection notices. See examples of what they may look like.