How do I reprint an invoice?

Go to Sales - Sales invoices and select the invoice you want to reprint as a copy. Choose from among the alternatives under Email/print. You can only print one invoice at a time, if you have several invoices you need to go to each invoice and print it again.

If you want to print an invoice from an archived company, you open the archived version from Settings - Company settings and the Basic information tab and simply navigate to Sales invoices. Read more in the topic Reset company.

Resend an invoice

Do you want to resend an invoice that's already been sent, for example if the customer hasn't received it or you want to send it to a new email address? Go to Sales - Sales invoices, select the invoice, and choose from the options under Send/Print.

  • If you want to resend the invoice by email or create a new PDF, you can always do that, regardless of whether the invoice has already been sent before.
  • The options for resending the invoice as an e-invoice, to Kivra or as a letter are only shown if the previous send failed, for example if the invoice was stopped due to an error in the recipient's details.

Read more about why an e-invoice can be stopped in How do I see if an e-invoice was not delivered to the customer?.

Wondering instead which email address your sales invoices are sent from? Check out the section What email address are my sales invoices sent from?.