Send payment reminders manually

Make a smart choice!

If you have sales invoices that are overdue you can use Reminder management, which is a service free of charge from Visma Amili, where you get help with collecting payments for overdue invoices at no extra cost.

Read more in the topic Reminder management.

If an invoice is overdue, you can send a payment reminder to the customer. Please note that the original invoice is not included in the reminder email. You also cannot undo a sent reminder. Settings for reminders are configured under Settings - Company settings, the tab Invoice settings.

Reminders cannot be sent as e-invoices.

The fee for late payment is retrieved from Settings - Company settings, the tab Invoice settings but can be adjusted for each invoice.

If you have registered a payment for a part of the invoice, the payment reminder shows the outstanding amount. This may come into play, for example, if you work with ROT/RUT deductions and have not been granted a full tax reduction for an invoice. A text will then be displayed on the payment reminder to inform the customer that they must pay the remaining amount.

  1. Select Sales - Sales invoices.
  2. Select the tab Unpaid sales invoices.
  3. Select the invoice for which you want to send a payment reminder.

The feature Create multiple reminders at the bottom of the page lets you send several payment reminders at once.

  1. Select Actions - Manual reminder.
  2. Decide if you should add a late payment fee. You can delete the row with the fee if you do not wish to add a fee.
  3. Select one of the following:
Send payment reminder by email The payment reminder is sent automatically to the email address that is indicated for the customer in the customer register.
Send payment reminder via Kivra The payment reminder is sent automatically to your customer's Kivra inbox.
Create payment reminder PDF The payment reminder is saved as a PDF and can be printed out.

On the original invoice you find information about original due date, payment reminder date, late payment fee and how the payment reminder was sent.

Related topics

Reminder management
Credit invoice
Company settings
Process multiple reminders and drafts