Practice management
Collaborate with your customers via Practice management
Activate a collaboration service from Practice management
From Practice management, you can invite your customers to collaborations using other Spiris services. This means you share the same Spiris service, and you no longer need to manually send data back and forth. Both parties have access to the same information immediately. Together, you decide how to set up the collaboration.
Watch this movie Bjud in till samarbete från Practice management (in Swedish), to see how it works. And in the movie Acceptera samarbete, you can see how it will look like when a customer receives an invitation for a collaboration.
Working with Spiris Smart Office? Read more in Collaborate with your customers via Spiris Smart Office.
Under Settings - Customer - Collaborations, you can see which customers the agency has a collaboration with. Here you can link "unlinked" collaborations to the right service and task.
Terms and conditions for your customers when activating a service
When a customer is not a registered customer of Spiris
When you activate a service the following will happen:
- Your customer will be added as a customer of Spiris.
- The contact details will be registered at spiris.se and the registered contact person will be given access to the services that are included in the collaboration. A mail with login instructions will be sent to the contact person.
- The accounting office employees who are working on the assignment, will be given access to the account, at spiris.se, and the services that are included in the collaboration.
- The company may receive information from Spiris related to the services.
When a customer is already a customer of Spiris
When you activate the collaboration, the following will happen:
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The customer will receive an e-mail where they have to accept your invitation.
- The company will have access to the services included in the collaboration. An email with information will be sent to the administrators of the customer's account at spiris.se.
- The accounting office employees who are working on the assignment, will be given access to the account at spiris.se, and the services that are included in the collaboration.
- The company may receive information from Spiris related to the services.
