Work with customer knowledge in KYC

1. Select KYC in the menu.

2. Click To KYC list.

A new window opens and you will now work in the KYC. If you have completed the general risk assessment, the tasks that are added for the customer in Visma Advisor are now displayed and they will be included.Practice management If you haven't performed a general risk assessment, you will get a warning that a complete KYC report will not be achieved for the customer.

3. Select the customer in the KYC list.

4. Go through the Kundkännedom for the customer and enter the information about the customer.

KYC automatically retrieves information about the company's beneficial owner and board from Swedish company registers, but you can also add beneficial owner and board members on your own. In connection with this, automatic checks are also made against PEP and sanction lists. If there is a match via the automatic check that is performed, you can click and get more information about the representative and what the match means.  You can also read more in Analyse a match in different registers - Customer knowledge.

1. Click ID check, to check the identity of the company representatives.

2. Choose if you want to perform a real life check or send to the customer for verification via BankID.

3. If you choose to make a real life check, Granska ID-handling i verkligheten, you will have to enter information in two mandatory fields, Granskning utförd av and the other Granskning utförd.

4. To make the check digitally via BankID, fill in the recipient's e-mail address, select the language, fill in any message and click Skicka.

5. The recipient will receive an e-mail where they easily can identify with their BankID.

Please continue by answering the additional questions below concerning managers and representatives.

Answer the questions on Date of incorporation, Type of company and Industry. Review questions about whether the company carries out house work (ROT/RUT or Green Technology), whether they import or export goods or services. If you answer yes to any of the questions, you will have to supplement with additional information. Describe the customer's business in your own words, including the potential risks inherent in the business, the likelihood of these risks materialising and the potential consequences.

Here you describe in your own words about the customer's revenue sources, the type of parties the customer has transactions. Answer yes and no questions based on the company's finances, for example whether they make foreign payments or handle cash/crypto currency or provide client funds accounts. If you answer yes to any of the questions, you will have to supplement with additional information. Identify risks associated with the client's finances and transactions and assess their likelihood and consequences, based on the risk factors identified in the agency's general risk assessment.

For legal entities, indicate the place of domicile (country, city). For natural persons, indicate the place of residence and any taxable countries. Please also answer in which country/countries the beneficial owner(s) of the customer is/are registered and their tax residence. Here you can answer yes and no questions linked to the company's geography, for example if they operate outside of Sweden.

If you answer yes to any of the questions, you will have to supplement with additional information.

Here you can describe the purpose and nature of the business relationship in your own words. Purpose refers to the reason for the business relationship, while nature describes how the customer intends to use the service, including scope, frequency and volume. Defining expected patterns helps to detect anomalies. The extent of information gathering depends on the assessed risk. High risk requires deeper questions, while low risk may allow assumptions based on normal usage patterns of products and services. Under Distribution av byråns tjänster, you should answer how services will be provided, how the client provides documentation to the agency and how the agency ensures that communication/delivery is done with the right/authorised person at the client.

If you are working with tasks, these are filled in, and it is therefore important that you follow the recommended workflow for the module and have entered the assignments before starting the customer research. If you do not work with tasks, or perform additional services, you must mark these under the heading Övriga tjänster och produkter.

You also have the option to adjust the risk level for the various tasks, choose which risk factors apply to the specific customer and whether any risk factor should be supplemented with a customer-specific supplement:.

Here you assess the level of risk for the business relationship, justify why you made the assessment and provide additional information linked to the risk assessment.

Here you have the opportunity to review all answers and complete the customer knowledge.

The customer due diligence process must be repeated at least once a year, but possibly more often depending on the level of risk. Note that you have to judge yourself how often the process should be repeated. In connection with completing a KYC, you have the opportunity to choose when the process should be repeated and when you should receive a reminder:

After initiating KYC for a customer, you can perform it as many times as needed during the period that the KYC is active for the customer.

The reminder will appear in the Overview, in the Event list in KYC and the tab KYC on the customer in Practice management.

KYC continuously checks if there are any changes among your customers' company details, for example if executives or beneficial owners have changed, or if they have been added to a PEP or sanctions list. If there are changes that can affect the risk assessment, an event is automatically created that is visible in the KYC tab on the Overview page in Practice management and the Event list in KYC.

In addition to the automated monitoring of company information, you have the opportunity to register, manage and follow up your own events by clicking on Lägg till händelse in the overview.

If you make the assessment that an event can affect the customer-specific risk level, you should redo the customer knowledge. The easiest way to do this is by clicking To KYC list under the KYC tab on the customer.

All employees with access to KYC can print and export completed customer knowledge reports. This is done from the KYC list in KYC.

1. Go to Overview - KYC page.

2. Click To KYC overview.

A new window opens and you will now work in the KYC.

3. Select KYC list.

4. Select the customer you wish to export the KYC for.

5. Select the KYC report you wish to export by clicking Visa.

6. Click the button Exportera on the left hand side.

The file is now created and stored on your computer with the name Kundkännedom_Company-name_date.pdf.